Return & Exchange

Warranty Conditions

Unless stated otherwise, all products are under the warranty of our site. In order for the warranty conditions to be valid, be sure to check the product during cargo delivery.  Changes made to the product, deformation of the product or damage to the original design of the product are not covered by the warranty.

Product Return and Exchange Conditions

If the product you purchased through our site turns out to be defective, you must contact us via phone, WhatsApp, e-mail or Instagram and report your complaint within 7 days from the delivery date.

How will my refund amount be calculated?

Your refund amount will be calculated based on the purchased price of the products you sent to us for return, and the shipping fee will be deducted from the price of the product to be returned.

MATCHLESSACE wishes you pleasant shopping